Shipping and Delivery

Shipping And Delivery Options

Domestic : 3 – 16 Days

International : 1 – 4 Weeks

Proccessing Time

Orders will be processed within 2 - 14 business days excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be emailed to the customer.

Cancellation

After an order is shipped, cancellation is not allowed.

Returns

Please refer our Refund and Returns

Delayed Orders

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

Damaged Orders

Mylab Sdn Bhd is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

Shipping Restrictions

Orders cannot be shipped to P.O. boxes.